At times, computers and technology seem to dictate cultural norms. We increasingly use written language in place of face-to-face chat or phone calls. But the advantages of email, chat, and text in speed come with limitations in communicating emotional tone. Enter emoticons and emojis. Not just a playful supplement to language, these new tools allow for complexity in tone and emotion rarely possible in written language and provide new opportunities for creative expression.
© 2014 PBS & WGBH Educational Foundation. All rights reserved.